From the President’s Desk
Rick Lindemann

Greetings All: How’s this for good news: only 48 days till the first day of spring! This month I wanted to share with you a favorite topic of mine: “Troubleshooting”


troubleshooting (present participle)

  1. solve serious problems for a company or other organization.
    • trace and correct faults in a mechanical or electronic system.

In other words, problem-solving, diagnosis, analyzing, and so on. Early in my career as a service technician, I was given the opportunity to do field service, which included troubleshooting hydraulic machines and systems.

At first, it was very frustrating because the solution was never easy nor obvious. If it was, they sure would not need me. As I learned the skill, it required several processes. Root cause analysis, the process of elimination, never assume, always verify, patience, ask lots of questions, study the schematics, drawings and manual. Be sure you understand how it is supposed to work before you jump to conclusions. I do not get the opportunity to do much hydraulic troubleshooting anymore, however, I do find it in my everyday personal and professional life.

Some of you may know that I work on old tractors and vintage snowmobiles. I truly enjoy fixing them and figuring out why they don’t run by applying those same principles. Yes, many times it can be very frustrating, however, the satisfaction of figuring it out is worth the effort. (usually 😊). Likewise, at work, I experience many opportunities for troubleshooting. Let’s face it, we have lots of problems and trouble everywhere.

True to form, it is often very frustrating and discouraging. Usually, these problems are compounded with human emotion, which adds a whole greater level of complexity. But! the satisfaction of applying the principles and solving the problem is very rewarding. (usually 😊)

My challenge for you is to look at your problems as troubleshooting opportunities. Utilize the same principles and step back and look at the problem from a different perspective. It may provide you ideas as to how to solve it.

Have a Great February and Be Safe,

Thanks for all you do! Till next month.

Best Regards,
Rick Lindemann